Unfortunately, a gift I ordered for my Mom through a shop on Etsy did not arrive on time due to it being held by ChitChats for 5 days before being given to Canada Post. That sub is busier right now than it usually is at I'm glad you're having success with ChitChats. Skim through the stories here: they are almost all about late packages, things stuck in Mississauga etc. That sub is busier right now than it usually is at we are in a pandemic, and every customer service I deal with is backed up, including Canada Post. Mississauga is widely reported to be the worst place for Canada Post packages getting stuck, as it usually is. This is common knowledge for people who have been watching the situation, or who ship a lot. The problem is that in a pandemic, lots of mail gets backed up. Your problem is not that the package was with Chit Chats. I will spare you the details of my FedEx package, except to say that it is still not here LOL Tracking hasn't updated since it supposedly left Chicago on the 30th, but I am skeptical that it actually left, because it has previously tracked as departed then somehow showed up there again, with no stops anywhere else. It spent over 2 weeks at the USPS international hub in Chicago, updating tracking a few times in there, so I know it wasn't a Customs issue. Someone shipped me a package from Michigan on April 13. Usually that only takes 2 days, but I still do not have it, 8 days later. I placed an order that shipped from Vancouver last Tuesday. I placed an order last month that took 9 days to get from Pickering to Calgary, and really only 8 days because it arrived at the depot in Calgary at 7 am the day before they delivered it usually that would have been delivered that day. It looks like it might not get there til next week if at we are in a pandemic, and every customer service I deal with is backed up, including Canada Post. This is a Mother's Day gift and I was hoping it would have arrived this week. from Ontario going to an Ontario address? Is anyone else experiencing more than a week delay when shipping domestically right here in Ontario ie. All they'll say is that things are delayed right now. The seller that I ordered the parcel from says she phoned Canada Post and they have no info. I have a shop here on Etsy and always use Canada Post to ship and never have any issues.ĭoes Canada Post handle ChitChat parcels differently ie. Worse still is that Canada Post does not respond. I know things are delayed right now as they claim Christmas level parcels and have Covid measures in place, however not seeing any movement on this parcel since April 27th is very upsetting. I've contacted Canada Post and received no response. It shows Canada Post having it in their possession April 27th. ChitChats claims it was picked up by Canada Post in Mississauga on April 27th. It only had to travel from Toronto to Trenton Ontario (a distance of 200 km straight down the highway). I ordered something from a shop here on Etsy and paid for Expedited shipping on April 22nd.
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